Twelve years ago our client has made a decision to become a business developer and to start an innovative promotional business in the UK. He wanted to create a technological breakthrough.
The business idea was very ambitious but it implied a variety of business processes to handle: lots of phone calls, emails, managing several websites…So, the employees had to be ready for a great deal of paperwork.
The purchase process was long enough. After the client made an order, the company had to send a letter to a supplier for him to send a quote. Then, this quote was sent for approval to the client. If not approved, it was sent back. If everything went well, the client received the invoice. He paid an invoice and sent it back to the supplier.
Then the supplier sent a mock-up for an approval. If the mockup needed to be improved it was sent back to the supplier. Everything resulted in a significant loss of time before the start of production, and it took approximately 2 or 3 days to confirm the final cost.
The suppliers had different prices, that’s why there was a necessity to work on the price formation mechanism and add an option of adding the cost calculation formula of each print position. That’s because one supplier may have something included in the price while another doesn’t. The price may vary not only on the kind of a position but on the number of printed items as well. Now the price approval process has considerably reduced in time.
The platform and automation
There was a need to create a universal platform for promo materials and to automate the business processes, which the company used to handle manually for 12 years. The company has a wide range of products. It was necessary to manage such a variety of goods somehow, so we moved the goods database outside the Magento platform.
We integrated the platform with Akeneo PIM (Product Information Management System). There was a bottleneck though: to modify the initial supplier’s data. For example, the supplier sends an excel file with prices in a random order and with the description of how to determine the prices based on the data in columns. We analyze how the price formation will be presented in the system, what kind of attributes will be needed, types of products, formulas, etc. Then we complete and modify the source format. As a result, we get a unified system of goods with all the necessary tools. So, the functionality of the platform is the following:
5 incoming requests
our clients have
protected their business
- Automation of the product’s configuration for the client with an instant cost display and with the opportunity to order a certain number of items.
- Automation of the coordination and order confirmation processes.
- Establishing the goods import automation for different suppliers with different classes of goods.
- The communication on the orders was moved to ORO CRM.
- Each order has a special workflow and an algorithm of order tracking. All changes in the order movement are automated and displayed.
- As a result, the necessary pattern is being sent to definite people (mockups, delivery data). Correspondingly, there is no need to keep a watchful eye on mails.
Design and customization
- Unique UX design was developed for an eCommerce store for it could stand out from the competition.
- A unique customization algorithm was developed for all classes of goods.
- Every customer can make an order in three clicks.
- The price approval process has considerably reduced in time.
- All the processes which the company used to handle manually for many years are now automated and allow to save time for high-priority tasks.
- The communication between suppliers is kept in one place.
Design & Marketing Director at Babypark
With Maven we cooperate a few years already. They are fully engaged in the technical support of our online store. And we are completely satisfied with the quality of work, terms, and quality of service. Thanks to a dedicated account manager! We have a feeling that we have our own onboard technical team, not the remote one.why our clients choose us
CEO at GJ Cookies
The team at Maven has been incredibly responsive to our needs. We requested several unique cart features and they executed everything perfectly. The project manager was dedicated and responded to all our needs immediately. We look forward to working with Maven on a continuous basis and on future projects.why our clients choose us
Director at Printkick Ltd
It is only on very rare occasions that an individual comes along that leaves a lasting impression with their dedication and work ethic. I have to say that Sergey is one such person. Sergey’s dedication to the project has been faultless and he has worked with outstanding professionalism throughout.why our clients choose us
Product Manager at Printkick Ltd
When we looked at Maven as part of our selection process and had our first meeting, it was clear that you were the best fit for our company. We looked for people who cared about the project, the mission and had the technical skills to bring it all together. You made us confident we could do it. At times during the project, I was worried. Had we attempted too much in one go? Everything seemed even more complicated than when we had our meeting a year ago in Kiev. Lots of things started breaking. Thankfully, each time we hit this point, it only took a few calls to get back on track and under control. Honesty, compromise, and pragmatism are some of the key factors I have found in completing successful projects, and we made the right choice because these are your values too.why our clients choose us
Chief Operating Officer at BuyerQuest
Andrew is a solid technical leader who consistently impresses us with his technical prowess and in ensuring that his team also builds to the same high standard. He is driven, understands the business problems he is trying to solve for and is willing to go the distance to get the job done! Thanks, Andrew.why our clients choose us
Glass Tile Oassis
I wanted to let you know that I have never experienced such great professional service from other developers like I did from your company. Especially Sergey, he has been so patient with me from beginning to end, I’m truly thankful for being your client.why our clients choose us
CEO at Fun&Function
Working with Maven has been a great experience. They are deeply knowledgeable, reliable and get things done on time. I know the job is going to get done very well when Maven is involved. We have been beyond satisfied and highly recommend their services!why our clients choose us
We Work with Amazing brands
Since 2010 we have helped 100+ customers, from startups and small businesses to bring their most cherished business ideas to life.At the core of Maven are the developers with 15+ years in IT, who follow the latest digital trends and all the time improve their knowledge to deliver high-quality solutions to clients. We know how to design an effective business tool, as our key engineers were a part of the Magento Core platform team. But our technical expertise is much broader. We can build any kind of a system on the background of your business logic and your personal preferences.