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How to Foster Shopping Experience With Chatbots

Online businesses are struggling to attract more and better leads and customers. It seems that every single well-known marketing technique has already been exploited so far. However, the top players in the eCommerce market are growing and flourishing. For instance, such a retail titan like Amazon accounts for 43% of U.S. online retail sales in…

5 Tips to Live Up to The Black Friday Buzz

Every fall we witness one and the same picture, that is a Black Friday shopping spree is back all around the globe. Forbes expects the day’s sales to skyrocket above $3B this year, being bigger than ever. But even more thrilling are the expectations that precede the holiday season. People keep on scouring the Internet…

How Artificial Intelligence Can Benefit Ecommerce Ecosystem

Digitalization completely changed consumer voice. According to the Deloitte report, 47 percent of millennials are influenced in their purchases by social media, compared to 19 percent for all other age groups. So, the impact of channels and data is crucial for online retailers. It is the main reason why omnichannel is a must have for…

How To Make Customer Satisfaction Work For You?

Customer satisfaction (CSAT) is the marketing term, which measures how a product or a service meets customer’s expectations. CSAT became one of the most popular terms among marketers and they do believe this is a very important and precise indicator. The idea seems obvious: a satisfied customer is a loyal customer, isn’t it? But in…

7 Ways of Improving Your Magento 2 SEO Score

Avoid these all-too-common Magento 2 mistakes to benefit from your SEO advantage over other e-commerce store platforms When it comes to Search Engine Optimization (SEO), the Magento E-Commerce platform ranks as one of the top choices for a well-structured, logical online store architecture that search engines love. Okay, search engines can’t love, but Magento and…

Top 5 Trends for eCommerce in 2017

Five of the most anticipated digital commerce developments for 2017 with analytics of predictions for 2016: what came to pass and which e-commerce forecasts turned out to be duds. Forecasting by definition is prone to errors, but paraphrasing a famous strategist, just as plans often turn out to be useless, planning is often essential –…