67 % of businesses rely on CRM data to segment and target customers Are you sure that your CRM perfectly integrates with eCommerce platform?
Seamless integration process
OroCRM with Magento
No matter how big or how small your company is, the days of managing leads customers with spreadsheets, saved emails, or folders stuffed with paper are over.
Not sure if you need OroCRM for your online store ?
Here are Signs You Need a CRM System for Your eCommerce Efforts
Your orders, shipping information and invoices are stored in five different places
OroCRM is an easy-to-use, open source CRM with built-in marketing automation tools for your business. Whether you are a rising startup or established eCommerce store, OroCRM will let you learn your customers and use this data to anticipate their needs. Flexible and all-around, OroCRM will help to develop your business in the right direction.
You are missing vital pieces of data and treat every customer in the same way
OroCRM captures each and every user interaction across multiple touchpoints — like online B2C and B2B stores, POS systems, email campaign, and social channels. This lets you track and analyze the entire buying process and improve customer journey using this data.
You just tried to sell additional products to a customer that is 120 days overdue on payment from their last purchase
OroCRM gives you full control over the information associated with each customer and it’s intuitive interface lets you easily manage all of your accounts and information in one place. You can segment customers based on any criteria, like abandoned carts or prospects who’ve viewed an item multiple times and launch targeted marketing campaigns based on these segments.
You just spent 5 hours on Sunday putting together your average order value report
OroCRM offers a powerful eCommerce reports. You can easily track all important metrics everything from average order value, abandoned carts revenue, and site visits all through OroCRM‘s intuitive dashboard. Moreover, you can easily generate global reports like overall online store revenues, sales pipeline figures, and conversion rates are also offered out-of-the-box.
You’re spending too much time looking at customer data across several applications which don’t connect to each other
OroCRM is compatible with all major eCommerce platforms such as Magento, WooCommerce, PrestaShop, Websphere, and more , so the chances you can utilize this CRM in your business are pretty high. There is also a marketplace where you can find integration plugins for marketing tools, customer service systems and any other tools you may need.
Uh-Oh, you receive bad customer feedback
OroCRM allows you resolve customer issues quickly and effectively thanks to integration with Zendesk or other customer support systems. Your helping agents can easily organize and prioritize support efforts based on contract renewals, high-profile customers, and urgency of the issue. OroCRM gives your customer service the tools and information that will definitely increase customer satisfaction and customer lifetime value.
You have no idea what your sales teams are doing and your sales pipeline is on a whiteboard
Besides tracking and controlling Sales and Marketing Teams KPIs with OroCRM dashboards, you can set up different workflows to optimize specific sales processes and marketing activities. Email and Google Hangout integrations let you automatically upload and track contacts, emails, events and communicate with your customers.
We can easily integrate Magento
with OroCRM and much more
Our OroCRM Integration Services
Magento 2 Integration
Do you want to integrate your online store with Oro CRM ?